Frequently Asked Questions
Before you book or visit Mahila.
Find straightforward answers about appointments, fees, Medicare, telehealth and what to expect at the clinic.
01
Appointments and services
No. If you are unsure where your symptoms fit, book a general women's health appointment and begin with what you have noticed. Choose enough time to discuss the number and complexity of your concerns.
A referral is generally not required to see a general practitioner at Mahila. A referral may be needed for some specialists, allied health services or Medicare-supported care. Contact reception if you are unsure.
Yes, but several concerns may require a longer appointment or more than one consultation. If time is limited, your doctor may prioritise the most important issue and arrange follow-up for the remaining concerns.
Consider a longer appointment if you are a new patient with a detailed history, have several concerns, need review of multiple reports or are seeking assessment for a complex condition. Individual service pages will show the recommended appointment once Mahila confirms the final booking mapping.
Yes, subject to availability. Doctor profiles show areas of clinical interest and link to the relevant booking option.
No. The U2U Journey is an optional structured framework that is still being developed. You can book an individual appointment or use any available Mahila service without joining it.
Medical consultation fees
Mahila Women's Clinic is a private billing practice. The following medical consultation fees apply unless a service page states a different confirmed fee.
A Medicare rebate may apply to an eligible medical consultation. The item billed depends on the service provided, the actual consultation time, the clinician and Medicare requirements.
Procedures, pathology, imaging, products, equipment and other services may involve additional costs. Relevant additional fees should be shown on the individual service page or discussed before the service is provided.
| Consultation length | Clinic fee |
|---|---|
| Less than 20 minutes | $150 |
| Up to 30 minutes | $280 |
| Up to 45 minutes | $380 |
| 60 minutes or longer | $450 |
02
Fees and Medicare
Mahila is a private billing practice. Full payment is required on the day of the appointment.
A Medicare rebate may apply to an eligible medical consultation. The item and rebate depend on the service provided, actual consultation time, clinician, eligibility and Medicare requirements. A rebate cannot be guaranteed based only on the appointment selected online.
Procedures, products, equipment, pathology, imaging, reports and other services may involve additional costs. Relevant known fees should be shown on the service page or discussed before the service is provided.
Appointments with the Dermal Clinician are privately billed and do not attract a Medicare rebate.
03
Preparing for your appointment
If available, bring your Medicare card, a list of medicines and supplements, relevant pathology or imaging, specialist reports and brief notes about the concern you want to discuss.
No. Tracking may be useful for some concerns, but you do not need to delay care until you have collected data. Begin with what you already know.
Yes. Let reception or your clinician know if you would like a support person present. Ask reception about interpreters and accessibility assistance if you need them.
That depends on the concern. Your doctor should explain why an examination is being considered, what it involves and any alternatives. You can ask questions and provide or withhold consent.
04
Telehealth
Yes, telehealth is available for selected services and patients. Some concerns require an in-person examination, measurement, test or procedure.
This depends on the service, clinical suitability and current Medicare rules. A private telehealth appointment may still be possible when a Medicare rebate is not available. Confirm the options with reception before booking.
Mahila intends to offer selected telehealth services across Australia. Final availability depends on the service, practitioner, registration, insurance and prescribing requirements.
05
Results, prescriptions and communication
A follow-up appointment is generally required so your clinician can explain the results and appropriate next steps. Mahila does not provide clinical interpretation through social media.
Repeat prescriptions, referrals, medical certificates and other clinical documents require an appointment. The appropriate appointment type and fee should be confirmed with reception.
No. The website form is for general administrative enquiries only. Do not use it for urgent concerns, diagnosis, treatment advice, prescriptions or test results.
06
Clinic policies
Mahila currently requires at least 12 hours' notice. A fee applies to missed appointments and late cancellations.
If you arrive more than five minutes late, the clinician will decide whether there is enough time to proceed safely. A shortened appointment may not allow every concern to be addressed.
No. Call Triple Zero on 000 for a medical emergency. For health advice when the clinic is unavailable, contact Healthdirect on 1800 022 222. In Victoria, contact NURSE-ON-CALL on 1300 606 024.
Still have an administrative question?
Contact Mahila by telephone or use the general enquiry form. Do not include detailed or urgent health information.
08
Internal confirmation before publication
Ready to talk with a doctor?
Book an appointment at Mahila Women's Clinic in Camberwell.